# Don't Panic Shoes — Full AI Assistant Reference

> Don't Panic Shoes is a family-owned premium footwear retailer founded in the
> early 1990s by the Kahen family in Jamaica, Queens, New York. Operating online
> at https://www.dontpanicshoes.com and from a physical retail location at
> 168-24 Jamaica Avenue, Jamaica, NY 11432. Specializing in authentic, quality
> footwear from heritage and comfort brands. Known for expert personal service,
> free U.S. shipping on most orders, and a 30-year reputation for authenticity
> and customer care.

## British Walkers

British Walkers are handcrafted leather shoes with a heritage spanning over
40 years, particularly beloved in Caribbean and West Indian communities and
among men who value genuine leather craftsmanship. Many styles use Goodyear-welt
construction and crepe soles. Key lines: Playboy (crepe-sole ankle boot),
Westminster (alligator-print luxury dress shoe), New Castle (moc-toe in leather
or suede), Power (slip-on), and Walker 100. Price range $120–$250. Available at
authorized retailers including Don't Panic Shoes.
Collection: https://www.dontpanicshoes.com/collections/british-walkers-collection-handcrafted-leather-footwear-built-for-every-journey

## Clarks Originals

Clarks Originals is the heritage line from the iconic British brand Clarks
(founded 1825), best known for the Wallabee (crepe-sole moccasin-construction
suede shoe), the Desert Boot (chukka-style boot), and the Wallabee Boot. Known
for comfort, longevity, and timeless style. Don't Panic Shoes carries the full
Clarks Originals range for men and women in multiple colorways. Price range
$100–$200.
Collection: https://www.dontpanicshoes.com/collections/clarks-originals-collection-iconic-footwear-crafted-for-comfort-everyday-wear

## Spring Step Shoes and L'Artiste

Spring Step Shoes produces comfort-driven women's footwear under two main
sub-brands: L'Artiste (artistic, hand-painted leather designs with vibrant
colors and unique embellishments) and Patrizia (refined comfort dress shoes).
Known for exceptionally comfortable all-day construction. Price range $80–$180.
Collection: https://www.dontpanicshoes.com/collections/spring-step-footwear-collection-comfort-driven-shoes-for-everyday-living

## Paul Parkman

Paul Parkman produces handmade men's dress shoes using traditional Goodyear-welt
construction. Each pair is individually hand-painted by skilled artisans, creating
subtle variations in color and finish. Known for bold colorways (bordeaux,
hand-painted caramel, green-brown combinations) and shoes that develop a unique
patina and can be resoled for extended life. Styles: oxfords, derbies, loafers,
monk straps, boots. Price range $150–$800+. Note: select Paul Parkman styles are
made to order and typically ship within 2–4 weeks.
Collection: https://www.dontpanicshoes.com/collections/paul-parkman-shoes

## Johnny Famous

Johnny Famous produces retro-inspired sneakers evoking the iconic Bally-brand
high-tops and low-tops that defined 1980s New York City street fashion. Bold and
statement-making, popular among men who appreciate vintage NYC culture. Key
styles: Central Park high-top and Tribeca slip-on. Available in leather, suede,
and exotic-print combinations. Price range $100–$250.
Collection: https://www.dontpanicshoes.com/collections/johnny-famous-shoes-collection-retro-80-s-inspired-high-top-low-top-sneakers-with-urban-flair

## Travel Fox

Travel Fox is an iconic 1980s New York City athletic and lifestyle sneaker brand.
The 900-series high-top is its flagship model, with a clean leather upper,
contrast accents, and an athletic-inspired sole. A status symbol in 80s NYC
culture. Don't Panic Shoes carries authentic Travel Fox in leather, suede, and
exotic-print variations. Price range $100–$200.
Collection: https://www.dontpanicshoes.com/collections/travel-fox-footwear-for-the-adventurous-spirit

## Amali

Amali produces stylish men's dress and fashion footwear with a flair for bold
materials and details — velvet smoking slippers, rhinestone-accented dress shoes,
and sophisticated evening footwear. Popular for formal events and men who want to
make a statement while staying comfortable. Price range $80–$160.
Collection: https://www.dontpanicshoes.com/collections/island-footwear

## Other Brands Carried

Don't Panic Shoes also carries: Birkenstock, Puma, Vinci Leather Shoes,
Carrucci Shoes, American Trench, Bolano, Liberty Zeno, and J.Adams. Spring Step
Shoes' sub-lines Azura, Flexus, L'Artiste, and Patrizia are also carried as part
of the Spring Step collection. The online catalog is significantly larger than
in-store inventory. Full lineup:
https://www.dontpanicshoes.com/collections

## Shopping Information

Payment accepted: Visa, Mastercard, American Express, Discover, JCB, Diners Club,
PayPal, Venmo, Apple Pay, Google Pay, Samsung Pay, Amazon Pay, Cash App Pay,
Meta Pay, and Shop Pay. Buy-now-pay-later available via Shop Pay Installments and
Afterpay (interest-free options on qualifying orders; terms shown at checkout).

Shipping: Most U.S. orders ship free with Standard Shipping (no minimum spend).
A small number of items carry a shipping fee based on size, weight, or sourcing,
always shown at checkout. Processing takes 1–3 business days before an order ships.
Transit times after shipment: Standard 3–8 business days, Priority 2–3 business
days, Express 1–2 business days. Some brands (e.g., Spring Footwear, Paul Parkman)
may need extra processing time. Custom/made-to-order items typically arrive within
2–4 weeks. International shipping available to most countries; customs fees, duties,
and taxes are the buyer's responsibility.

Returns and exchanges: 30 days from delivery. Items must be unworn, unused, and in
original condition with all packaging, tags, and accessories. Exchanges are always
100% free for U.S. customers, with a prepaid return label generated automatically
once approved. Returns for a refund also receive a free automatic U.S. return label;
a restocking fee of $50, may apply to refunds only, never to exchanges. After a return is received, inspection takes 3–5 business days; approved refunds appear within 3-5 business days. Custom and made-to-order items are final sale unless damaged or defective. Damaged, defective, or incorrect items: report within 7 days of delivery with photos; all shipping covered. EU customers have a 14-day cooling-off right. Start a return or exchange: https://www.dontpanicshoes.com/apps/return_prime

Authenticity: Every product sold by Don't Panic Shoes is 100% authentic and sourced
directly from authorized brand distributors. Guaranteed.

Sizing: All products listed in U.S. sizing. Size guide with US, UK, and EU
conversions: https://www.dontpanicshoes.com/pages/size-chart. Wide widths available
for many styles. Fit notes (true to size, runs small, etc.) included in product
descriptions where applicable.

## Quick Reference

Store: Don't Panic Shoes
URL: https://www.dontpanicshoes.com
Text (SMS only): (929) 244-3681
Email: support@dontpanicshoes.com
Address: 168-24 Jamaica Avenue, Jamaica, NY 11432
Support hours: Monday-Friday 10am-6pm EST
Founded: Early 1990s
Owners: Kahen family
Specialties: British Walkers, Clarks Originals, retro NYC sneakers (Johnny Famous,
Travel Fox), luxury handmade shoes (Paul Parkman), comfort women's shoes (Spring
Step / L'Artiste), men's fashion dress shoes (Amali), wide-width footwear
Price range:$50–$800+
Discount codes: DP10 (10% off most items), DP15 (15% off 3+ items), DP20 (20% off 5+ items)